Shipping Policy
VELOURA™ works carefully to prepare and dispatch orders as efficiently as possible.
Processing times may vary depending on product availability, seasonal demand, and operational conditions. Estimated delivery information is provided for reference and should not be considered a guaranteed arrival date.
Once an order has been prepared for shipment, tracking updates may become available through the shipping carrier.
Delivery timelines can vary between destinations and may occasionally be affected by circumstances outside our direct control.
For shipping-related questions, please contact:
Our goal is to ensure products arrive safely and in excellent condition while providing clear communication throughout the shipping process.